01Who these terms are with
These Terms of Service ("Terms") are a legal agreement between you or the company you represent ("you," "Client") and Computational Technology Group LLC, a Virginia limited liability company doing business as ProspIntel ("we," "us," "ProspIntel"). They govern access to our website and any done-for-you enterprise outbound services we perform for you.
By using this site, submitting an inquiry, or engaging us for services, you agree to these Terms. If you don't agree, don't use the site or engage us.
02What we do
ProspIntel provides done-for-you enterprise outbound services. On a recurring basis we deliver research on target accounts and buyers, written points of view, outreach copy, custom leave-behind assets, and related work product ("Deliverables"). Specific scope, frequency, and pricing are set out in an order form, statement of work, or written proposal we send you and you accept ("Order").
We are an independent contractor. Nothing in these Terms creates an employment, partnership, joint venture, or agency relationship, and neither party can bind the other to third parties.
03What we don't guarantee
We work hard, we do the research, and we ship on schedule. We do not, and cannot, guarantee any specific number of meetings, replies, opportunities, pipeline dollars, or closed revenue. Outcomes in outbound depend on many factors that are outside our control, including your offer, product, timing, market conditions, deliverability, sender reputation, follow-through, and how you use what we deliver.
Any figures, examples, case studies, or projections shared on this site, on a call, or in a proposal are illustrative and not a promise of performance.
04Your responsibilities
You agree to:
- Provide accurate information about your business, ICP, offer, and prior outbound.
- Give us reasonable access to context we need: messaging, case studies, deal history, and past correspondence you're willing to share.
- Respond to our questions and requests for review within reasonable time so we can hit weekly delivery.
- Send outreach on the cadence we recommend, or tell us if you can't so we can adjust the plan.
- Comply with all laws and regulations that apply to your outbound, including CAN-SPAM in the U.S., CASL in Canada, and applicable data protection laws such as the GDPR and UK GDPR for recipients in Europe.
- Maintain your own sending infrastructure, deliverability posture, CRM, and internal systems, unless we've specifically agreed in writing to manage any of these on your behalf.
- Not use the Deliverables for any purpose that is unlawful, deceptive, harassing, or intended to deceive recipients about who is contacting them.
You are solely responsible for what you actually send, from which domain, to which recipients, and how you handle their replies and data.
05Fees, billing, and term
Fees, billing frequency, and any per-meeting or performance components are set out in your Order. Unless the Order says otherwise:
- Monthly fees are billed in advance on the first business day of the service month.
- Any per-meeting or performance fees are billed monthly in arrears, based on the definition of "qualified meeting" stated in your Order.
- Engagements have a 90-day minimum term unless we agree otherwise in writing.
- After the minimum term, engagements continue month to month until either party gives 30 days' written notice of non-renewal.
- Invoices are due on receipt. Amounts more than 15 days past due may be subject to a 1.5% monthly late charge (or the maximum permitted by law, if lower), and we may pause delivery until the account is current.
- Fees are exclusive of taxes, which you're responsible for except taxes based on our net income.
- Fees paid are non-refundable, except as expressly stated in your Order.
06Pauses and cancellation
You may pause an active engagement for up to 30 days per calendar year with at least 10 business days' written notice, subject to availability of your slot on resume. During a pause, fees are not charged and delivery does not accrue.
Either party may terminate an engagement for material breach if the other party fails to cure the breach within 15 days of written notice. We may suspend or terminate immediately if you fail to pay, misuse the Deliverables, or use our services in a way that would violate law or expose us to legal risk.
On termination, you owe fees for services performed through the effective date. We will deliver work already completed for the current billing period and cooperate on a reasonable handoff of the Deliverables and account archive you've paid for.
07Ownership of work product
On payment in full for the applicable period, Deliverables we prepare specifically for you (the account research, POVs, outreach copy, and custom assets) become your property. You may use, modify, and redistribute them in the ordinary course of your business.
Some things we use to produce the Deliverables are ours and stay ours: our methodology, frameworks, prompts, templates, research playbooks, internal tooling, proprietary datasets and enrichment pipelines, and any pre-existing materials we bring to the engagement ("Our Materials"). You get a non-exclusive, worldwide, royalty-free license to use Our Materials to the extent they're embedded in your Deliverables, for your internal business purposes. You don't get the right to resell Our Materials, sublicense them to third parties as a standalone offering, or use them to build a competing service.
We may use anonymized, aggregated learnings from engagements to improve our services. We will not identify you, quote your materials, or reference your specific accounts, buyers, or deals publicly without your written permission.
08Confidentiality
Each party may receive information the other treats as confidential: business plans, customer lists, financials, unreleased products, deal information, pricing. Each party agrees to protect the other's confidential information with the same care it uses for its own confidential information (and no less than reasonable care), to use it only for purposes of the engagement, and not to disclose it to third parties except to employees, contractors, and service providers who need it and are bound by comparable obligations.
Confidentiality obligations don't apply to information that is or becomes public through no breach, was rightfully known before disclosure, is independently developed without use of the disclosing party's confidential information, or is required to be disclosed by law or valid legal process (with prompt notice to the disclosing party where legally allowed).
09Data, privacy, and third-party tools
Our handling of personal information is described in our Privacy Policy, which is part of these Terms.
In performing the services, we work with publicly available business information about companies and their representatives: for example company websites, public filings, press releases, job postings, and professional networks. We use business or enterprise tiers of third-party AI and productivity platforms where available, and we avoid submitting sensitive personal information to those platforms.
You control what information about your own deals, customers, and prospects you share with us. Where you share such information, we act as a processor on your behalf, use it only to deliver the services, and delete or return it at your request. You are responsible for having a lawful basis to share it with us.
10Compliance with outbound laws
You are responsible for compliance with laws that apply to outbound communications, including CAN-SPAM, CASL, TCPA, GDPR, UK GDPR, and any applicable state, provincial, or sectoral rules. Where we send outreach on your behalf under a specific written arrangement, we will do so in a manner consistent with those laws and any additional instructions in your Order. Whether we send or you do, final responsibility for the lawfulness of your outreach, and for handling opt-outs and complaints, rests with you.
11Non-solicitation of personnel
During the engagement and for 12 months after it ends, neither party will directly solicit for employment or contract engagement any employee or contractor of the other party who was materially involved in the engagement, without the other party's written consent. Ordinary-course job postings and unsolicited applications don't count as solicitation.
12Warranties and disclaimers
Each party warrants that it has the authority to enter into these Terms. We warrant that we will perform the services in a professional and workmanlike manner, consistent with generally accepted industry practices.
Except for that warranty, the services, this site, and the Deliverables are provided "as is." To the maximum extent permitted by law, we disclaim all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, and any warranties arising from course of dealing or usage of trade. We do not warrant that the services will meet your expectations, produce any particular outcome, or be uninterrupted or error-free.
13Limitation of liability
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost pipeline, lost data, or lost goodwill, even if advised of the possibility.
Each party's total aggregate liability arising out of or related to these Terms will not exceed the fees actually paid by you to us in the six months immediately before the event giving rise to the claim.
These limits don't apply to your obligation to pay fees, to a party's indemnification obligations under Section 14, or to liability that cannot be limited under applicable law.
14Indemnification
You will defend, indemnify, and hold harmless ProspIntel, its owners, employees, and contractors from any third-party claim arising out of: (a) your use of the Deliverables, (b) outreach you send or authorize, including any claim related to consent, opt-outs, defamation, false or misleading statements, or intellectual property, (c) content or materials you provide to us, and (d) your violation of law.
We will defend, indemnify, and hold you harmless from any third-party claim that Our Materials, as delivered by us and used as intended, infringe a valid U.S. copyright or trademark. This is our sole liability for infringement, and it doesn't apply to any claim arising from your modification of the Deliverables, your combination of the Deliverables with other materials, or your continued use after we've told you to stop.
15Website use
This site is provided for general information about our services. You may not scrape, reverse engineer, or use automated means to access the site in a way that burdens our infrastructure, or copy the site's design, code, or content to build a competing offering. We may change or discontinue any part of the site at any time.
16Governing law and disputes
These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of laws rules. The parties consent to the exclusive jurisdiction of the state and federal courts located in Richmond, Virginia, for any dispute not subject to arbitration under this section.
Either party may elect to resolve any dispute by binding arbitration in Richmond, Virginia under the Commercial Arbitration Rules of the American Arbitration Association, with one arbitrator. Judgment on the award may be entered in any court of competent jurisdiction. Nothing in this section prevents either party from seeking injunctive relief in court to protect confidential information or intellectual property.
Each party waives any right to a jury trial and to participate in any class or collective action related to these Terms.
17Miscellaneous
These Terms, together with your Order and our Privacy Policy, are the entire agreement between the parties on this subject and supersede any prior discussions. If any provision is held unenforceable, the rest remains in effect. Failure to enforce a provision is not a waiver. You may not assign these Terms without our written consent; we may assign to an affiliate or in connection with a merger, acquisition, or sale of substantially all our assets. Notices to us should be sent to the address and email at the top of these Terms; notices to you may be sent to the email address on your account. Neither party is liable for delays caused by events beyond its reasonable control.
18Contact
Computational Technology Group LLC, DBA ProspIntel
405 E Laburnum Ave, Ste 3
Richmond, VA 23222
raj.iyer@ctgtechconsulting.com